Unprecedented levels of burnout and turnover are an unfortunate reality for many human services organizations today. Agencies are feeling the effects of staffing shortages and a shrinking pool of quality candidates to fill their vacant positions…

This brief describes the TANF Data Collaborative (TDC), an innovative approach to increasing data analytics capacity at state Temporary Assistance for Needy Families (TANF) agencies. TDC was part of the TANF Data Innovation project, launched by…

It is crucial for TANF agencies to use their data to understand how programs are working for the families they serve and how to improve those programs. Yet it is often difficult for agencies to prioritize and implement data use and analytics for…

Compassion can be defined as “feeling for” others who are in pain with warmth, empathetic concern, and the capacity to understand their perspective and intentions. Compassion is necessary for staff in human service settings to effectively engage…