This report examines how organizational culture, office design, and office procedures contribute to the client experience with TANF, the services offered, and the potential outcomes. It highlights examples of productive client-oriented office…

This research-to-practice brief profiles a needs assessment of TANF child-only cases undertaken as part of the Office of Family Assistance’s Assisting Special Populations to Improve Readiness and Engagement (ASPIRE) project. Researchers first…

In response to a technical assistance request from the Minnesota Department of Human Services pertaining to gaining a more clear understanding of the different state supervised/county administered models, the Peer Technical Assistance Network…

During Phase 3 of the project (2009-2010), in close partnership with the OFA Federal Project Officer, the project team conducted two-day site visits with each leading organization, which included faith-based organizations, community-based…

This report summarizes a national conference that took place in Arlington, VA, on March 20-21, 2003. The conference was jointly sponsored by the Department of Health and Human Services Administration for Children and Families (ACF) and Substance…

The Personal Responsibility and Work Opportunity Reconciliation Act (PRWORA) of 1996 replaced the Aid to Families with Dependent Children (AFDC), the Job Opportunities and Basic Skills (JOBS) and Emergency Assistance programs wit the Temporary…