This Office of Planning, Research and Evaluation brief discusses the use of video recordings of interactions between program staff and participants as a data source for an implementation study of four employment coaching interventions for people…

This blogpost addresses several topics related to compassion fatigue. It defines and identifies symptoms of compassion fatigue compared to burnout and primary traumatic stress. The blogpost also graphically illustrates the compassion fatigue…

This toolkit provides leaders overseeing frontline staff, managers, or other unit-based roles with guidance on assessing their staff’s potential risk of compassion fatigue. The toolkit identifies a five-step process for administering a compassion…

This webpage profiles EMPath’s Mobility Mentoring^® model, which is defined as the professional practice of partnering with participants so…

The Office of Planning, Research and Evaluation, with MEF Associates and the Urban Institute, are conducting this study to better understand financial capability interventions delivered in the context of employment and training (E&T) programs…

This Digital Skills Discussion Guide helps workforce providers learn how employers are integrating technology and upskilling workers. The Guide facilitates supporting workers to adapt to new ways of interacting with their work environments during…

TANF programs adapted in many innovative ways to meet the challenges of the COVID-19 pandemic. These innovations included strategies to administer and deliver program services virtually, increase access to and use of technology among participants…

This Office of Planning, Research and Evaluation report shares findings from the feasibility study of implementing a Breakthrough Series Collaborative (BSC), an innovative continuous quality improvement methodology, in Early Care and Education (…

When the COVID-19 pandemic hit in March 2020, researchers were already conducting a text message survey of service workers who had children. With the start of lockdowns and business closures, the researchers pivoted to start asking these workers…

This Office of Planning, Research and Evaluation report summarizes the design and implementation of LIFT, a coaching intervention in four cities that aims to help participants identify and attain goals related to self-sufficiency. It describes…