Lasting Changes from a Sudden Crisis: A Look at Shifts in Employment Services at Jewish Family Services

This blogpost illustrates how Jewish Family Services (JFS) of Columbus (Franklin County, Ohio) transitioned operations and adapted its practices as a result of the COVID-19 pandemic. The blogpost focuses on the JFS Journey program; Journey assists low-income individuals engaged with the Franklin County child support agency in obtaining new or better jobs, which helps them meet their support obligations. The discussion covers how JFS worked with local employers in the distribution industry to create placement opportunities for its clients, how JFS transitioned its group employment services digitally, and how new forms of staff and client engagement and procedures may be retained in a post-pandemic environment.