Lessons from the Field: Using Continuous Quality Improvement to Refine Interventions for Youth at Risk of Homelessness

This Office of Planning, Research and Evaluation issue brief examines how two agencies, Alameda County, California and the Colorado Department of Human Services use continuous quality improvement (CQI) in implementing their programs that address youth at risk of homelessness. CQI is a process-oriented evaluation that supports the enhancement of programs and practices through ongoing collection analysis of real-time data to identify and test changes in program implementation. Key components of this brief look at the CQI process design features at these two agencies, how the CQI process affected the operation of the agency’s interventions to prevent homelessness among youth and young adults who have been involved in the child welfare system, and what advice the two agencies have for other entities that may use CQI in their program reviews.