Low Skills are Widespread in Service Sector, but Investments in Worker Upskilling Can Pay Off

This fact sheet by the National Skills Coalition provides a succinct overview of the challenges faced by low-skilled service workers and their employers due to a lack of foundational and key skills with regard to job knowledge. The fact sheet outlines potential options for employers to boost worker skills, including industry partnerships, apprenticeships, work-based learning programs, and integrated education training. It provides informative tables and charts to illustrate how investment in upskilling workers can pay off for employers.