TANF/WIOA Collaboration: Spokane, Washington

This case statement highlights the collaboration between American Job Centers (called WorkSource) and TANF agencies in Spokane, Washington. WorkSource and partners have restructured staffing, resource allocation, and approaches to workforce development services with a customer-centered design. Leaders are also investing in organizational change through staff training, cross-program communication, and building support among staff at all levels.

This brief is part of the TANF Works! TANF/WIOA Collaboration Series, through which the Office of Family Assistance’s Integrating Innovative Employment and Economic Stability Strategies (IIEESS) initiative seeks to highlight innovative coordination strategies of TANF and WIOA programs to serve low-income or vulnerable populations. Sections of the brief describe joint service delivery, resource sharing, shared learning, and the management of collaborative activities. Readers, especially TANF programs looking to scale or replicate the practices, may also access links to the state TANF plan and funding information for more context and resources.