Integrating Financial Capability and Employment and Training Services: Participant Perspectives

Individuals can better meet economic challenges with higher wages, expanded employment opportunities, knowledge of financial concepts, and access to affordable and safe financial products and services. To help support the financial well-being of people with low incomes, government agencies fund both employment and training (E&T) programs and financial capability interventions. This Office of Planning, Research and Evaluation research brief describes the experiences of individuals with low incomes who participated in programs that integrate E&T and financial capability services. The brief is intended for E&T program administrators, client-facing staff, and financial capability service providers seeking to learn more about the successes and challenges of delivering integrated services from the perspective of participants. By incorporating these insights into service delivery, practitioners can improve program structures, strengthen engagement, and enhance supports to foster financial well-being for individuals with low incomes.