TANF/WIOA Collaboration: Lehigh Valley, Pennsylvania

The American Job Centers in Pennsylvania (called PA CareerLink®) offer workforce services to TANF clients through the Employment Advancement Retention Network (EARN). As described in this brief, the PA CareerLink® in Lehigh Valley has developed a strong team-based culture, with staff organized by function instead of by program. This structure helps clients navigate the job center and encourages programs to exchange ideas, expertise, and data. These team-based collaborations are facilitated by regular meetings, cross-training on all programs, and staff and leadership dedicated to working toward integrated service delivery.

Sections of the brief discuss joint service delivery, resource sharing, shared learning, and managing collaborative activities. Readers may also access links to the state TANF plan and funding information for more context and resources. This brief is part of the TANF Works! TANF/WIOA Collaboration Series, through which the Office of Family Assistance’s Integrating Innovative Employment and Economic Stability Strategies (IIEESS) initiative seeks to highlight innovative coordination strategies of TANF and WIOA programs to serve low-income or vulnerable populations.