Using Family Input to Improve TANF and Child Support Programs: A Video Series
When TANF and related programs gather and use input from the families they serve, they are better able to understand challenges and identify opportunities for change to improve how they serve families. This video series was developed by Project IMPROVE and the Office of Planning, Research and Evaluation’s (OPRE) Moving Forward: Family Input Study and consists of three short videos on why and how to use family input to improve programs. The videos feature interviews with five TANF and other human services experts, ranging from program directors to individuals with lived experience in human services programs. They explore the importance of engaging families in program improvement, how to build and maintain trust with families, and tips on establishing a family advisory council. These resources accompany this video series:
- OPRE brief: Gathering and Using Family Input to Improve Child Support and Temporary Assistance for Needy Families Services: Approaches from the Human Services Field
- OPRE toolkit: Elevating Family Input in TANF and Child Support Programs: Resources for Program Staff, Leaders and Families
- PeerTA Podcast: Incorporating Lived Experiences into Decision Making