Staff Development & Retention

Strategies, tools, and materials aimed at attracting, retaining, and supporting TANF staff.
Sticky notes on a table, brainstorming employee retention.

Coaching is not an approach you bring to supervision occasionally – it’s a set of tools and behaviors you use in some combination daily. The Coaching for Supervisors modules aim to leverage coaching techniques to support supervisors of case managers. These four self-paced modules will help supervisors develop and sustain a person-centered, relationship-based, goal…

Through technology, the opportunity to provide coaching virtually has become a reality. The Coaching in a Virtual World module was developed for case managers and their supervisors to enhance their knowledge of how to implement best coaching practices in a virtual world. It discusses the benefits of virtual coaching, and how to implement virtual coaching in a…