Question / Response(s)

Question from PeerTA

Question Text
On behalf of a representative from OFA's Region I-IV, PeerTA would like to know if other States combine applications for food stamps, TANF, etc. to enhance customer service?

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Date
November 2014
Source
OFA Peer TA
Agency/Organization
ICF
Topics/Subtopics
TANF Program Administration
Services Integration
TANF Regulatory Codes
Question / Response(s)

Question from PeerTA

Question Text
On behalf of a representative from OFA's Region I-IV, PeerTA would like to know why some States stopped doing an applicant job search?

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Date
November 2014
Source
OFA Peer TA
Agency/Organization
ICF
Topics/Subtopics
Employment
Job Search
TANF Program Administration
TANF Regulatory Codes
Question / Response(s)

Question from PeerTA

Question Text
On behalf of a representative from OFA's Region I-IV, PeerTA would like to hear from States that have successful subsidized job programs. Have States found ways to make subsidized jobs sound more appealing to employers?

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Date
November 2014
Source
OFA Peer TA
Agency/Organization
ICF
Topics/Subtopics
Employment
Subsidized Employment
TANF Regulatory Codes
Question / Response(s)

Question from PeerTA

Question Text
On behalf of a representative from OFA's Region I-IV, PeerTA would like to know how States use federally-funded programs to meet family needs that they cannot address within an agency (e.g. specific co-enrollment type strategies)?

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Date
November 2014
Source
OFA Peer TA
Agency/Organization
ICF
Topics/Subtopics
Supportive Services
TANF Program Administration
TANF Regulatory Codes
Question / Response(s)

Question from PeerTA

Question Text
On behalf of a representative from OFA's Region I-IV, PeerTA would like to learn how States balance the demands of the Affordable Care Act (ACA) (i.e., number of enrollments) and other programs (TANF, SNAP, etc.)?

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Date
November 2014
Source
OFA Peer TA
Agency/Organization
ICF
Topics/Subtopics
Supportive Services
Health/Behavioral Health Referrals and Supports
TANF Program Administration
TANF Regulatory Codes
Question / Response(s)

Question from PeerTA

Question Text
A representative from OFA's Region I-IV would like to know how agencies deal with staff turnover. Many staff who process TANF or SNAP also receive the offered benefits, so what are some innovative strategies that states use to retain valuable staff?

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Date
November 2014
Source
OFA Peer TA
Agency/Organization
PeerTA
Topics/Subtopics
Supportive Services
TANF Program Administration
TANF Regulatory Codes
Question / Response(s)

Question from PeerTA

Question Text
On behalf of a representative from OFA's Region I-IV, PeerTA would like to hear from States that use performance-based contracts. Have States been successful with managing them over an extended period of time?

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Date
November 2014
Source
OFA Peer TA
Agency/Organization
ICF
Topics/Subtopics
TANF Program Administration
TANF Regulatory Codes
Question / Response(s)

Question from PeerTA

Question Text
On behalf of a representative from OFA's Region I-IV, PeerTA would like to learn some best practices to assist two-parent families that are working to achieve their required hours/goals?

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Date
November 2014
Source
OFA Peer TA
Agency/Organization
ICF
Topics/Subtopics
Special Populations
TANF Program Administration
TANF Regulatory Codes
Question / Response(s)

Question from PeerTA

Question Text
On behalf of a representative from OFA's Region I-IV, PeerTA would like to know what strategies States are using to meet their participation rates? What initiatives are improving case management?

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Date
November 2014
Source
OFA Peer TA
Agency/Organization
ICF
Topics/Subtopics
TANF Program Administration
Case Management
Work Participation Rates
TANF Regulatory Codes
Question / Response(s)

Question from PeerTA

Question Text
On behalf of a representative from OFA's Region I-IV, PeerTA would like to know how States are utilizing technology to streamline the client experience (face-to-face interviews, FaceTime, etc.)?

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Date
November 2014
Source
OFA Peer TA
Agency/Organization
ICF
Topics/Subtopics
TANF Program Administration
TANF Regulatory Codes