Program Integrity
Families who rely on Electronic Benefit Transfer (EBT) cards can lose essential resources when their information is stolen. This Aspen Institute announcement introduces their real-time transaction blocking pilot program, with the first cohort of…
State agencies administer many federally funded programs, making strong fraud prevention and oversight essential to protecting public resources. This Government Accountability Office (GAO) report examines common fraud risks and highlights…
Electronic Benefits Transfer (EBT) cards make it possible for people receiving benefits to access assistance when and where they need it, including when they are temporarily outside their home state. At the same time, long-term out-of-state EBT…
A digital service may look efficient from an agency’s perspective while being confusing or frustrating for the people expected to use it. This guide from GovLoop explains the importance of understanding people’s experiences before redesigning or…
Finding out which public benefits a family may qualify for can be difficult when eligibility rules differ across programs and applications require time, information, and paperwork. This Urban Institute resource evaluates the initial…
Artificial intelligence (AI) is creating new opportunities for human services, but integrating lived experience into AI design is essential for ensuring these systems are designed with and for the communities they serve. Wonderschool will host a…