Question / Response(s)

Question about Consent to Contact Language for Surveys

Question Text

A representative from the New York Office of Temporary and Disability Assistance Performance Evaluation and Data Analysis group asks: Which states include a place on their applications where clients give permission to be contacted for surveys to improve program functioning? Does anyone have a sample consent to contact language that they could share?

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Date
June 2020
Source
OFA Peer TA
Agency/Organization
NYS OTDA
State
New York
Topics/Subtopics
Special Populations
TANF Program Administration
TANF Regulatory Codes
Question / Response(s)

Question about "Permission to Contact" Language

Question Text

A representative from the New York Office of Temporary and Disability Assistance asks, Do any states use "permission to contact" language in their Public Assistance applications?

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Date
June 2020
Source
OFA Peer TA
Agency/Organization
NYS
Topics/Subtopics
TANF Program Administration
TANF Regulatory Codes
Question / Response(s)

A Question About Documenting Participation Hours

Question Text

A representative from the Oregon Department of Human Services asks, "What are other states' best practices on documenting work participation hours, including online educational activities?"

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Date
June 2020
Source
OFA Peer TA
Agency/Organization
Department of Human Services / Self-Sufficiency Programs
State
Oregon
Topics/Subtopics
TANF Program Administration
Case Management
Collaborations and Partnerships
Work Participation Rates
TANF Regulatory Codes

TANF Caseload Data for FY2019

Record Description
The Office of Family Assistance published data tables which cover TANF and maintenance-of-effort separate caseloads and combined (TANF and SSP-MOE) by state and at the national level from October 2018 through September 2019. The tables are cross-tabbed to include total recipients, total families, total children, one-parent families, two-parent families, no parent families, adults, and monthly caseload data.
Record Type
Combined Date
2020-05-26T20:00:00
Source
Region
City/County
Publication Date
2020-05-27
Section/Feed Type
PeerTA Resources (OFA Initiatives)

Project IMPROVE: Options for Building Coaching Practices into TANF Programs: A Comparison of Five Models

Record Description
This resource is for Temporary Assistance for Needy Families (TANF) program administrators who are interested in adopting coaching practices within their programs. It includes matrices that compare five employment coaching models that are in use today with TANF-eligible populations: Family Centered Coaching, Goal4 It!TM, the Human Services Coaching Framework, MyGoals for Employment Success, and Mobility Mentoring®. This resource also includes short snapshots that describe the key characteristics of each coaching model and contact information for their developers. Four are being used directly in a TANF setting and one can be adopted to a TANF setting. Project IMPROVE, funded by the Office of Family Assistance, aims to bridge the gap between human services research and practice.
Record Type
Combined Date
2020-05-17T20:00:00
Source
OFA Initiatives
Region
City/County
Publication Date
2020-05-18
Section/Feed Type
PeerTA Resources (OFA Initiatives)

OFA Webinar: A Necessary Pivot: Virtual Case Management and Coaching Amid COVID-19

Record Description

As a part of continued support to Temporary Assistance for Needy Families (TANF) programs and their endeavors to serve individuals and families virtually during the current COVID-19 pandemic, the Office of Family Assistance recorded a PeerTA webinar on June 24, 2020. TANF staff and those they serve had to retool quickly to adapt to the COVID-19 public health emergency. Staff who conduct in-person case management and coaching are looking for ways to continue these needed services virtually in order to protect the health and safety of individuals and families, ensure the health and safety of their own families, and maintain confidentiality by using virtual services that are secure. Luckily, remote case management services are not new concepts, as they are increasingly being used across TANF and other client/student serving organizations to provide efficient and effective support to those they would normally see face-to-face.

This panel webinar discussed virtual TANF case management and coaching strategies considering the risks associated with COVID-19. Information was delivered in a panel format with question and answer dialogue with panelists. Through the panel webinar registration process, registrants had the opportunity to pose questions for the panelists and the field to consider as they make critical decisions about their ongoing operations, including use of virtual tools and processes to conduct coaching/case management sessions.

Speakers included:

  • Annette Waters, Ph.D., Social Science Analyst, Assistant Secretary for Planning and Evaluation (ASPE)
  • DaiJuan Wade, Supervisor -- Special Projects, Operations and Training, District of Columbia Department of Human Services
  • Suzie Miller, Workforce Programs Manager, Arapahoe/Douglas Workforce Center 
  • Mary Roberto, PeerTA Project Director, Manhattan Strategy Group (Panel Moderator)
Record Type
Combined Date
2020-05-13T09:00:00
Source
Region
City/County
Publication Date
2020-05-13
Section/Feed Type
PeerTA Resources (OFA Initiatives)

Materials from OFA Webinar: TANF and the Transition to a Remote Workforce

Record Description

As a result of the novel Coronavirus Disease 2019 (COVID-19) pandemic, the United States is amid a national emergency. In addition to the urgent public health crisis underway, families across the country are struggling to find work and access benefits as a result of business closures, stay in place orders, and social distancing measures. In addition, TANF agency business processes are upended as workers adjust their work schedules while working from a new location, caring for themselves or a sick relative, navigating the absence of childcare, or simply adapting to what is a stark contrast from previous expectations for everyday working and living. As more states adopt policies to combat COVID-19, TANF agencies and other human services providers are required to reimagine and adapt previous expectations, behaviors, and communication styles for a digital and dispersed environment.

In this facilitated webinar hosted by the Office of Family Assistance on April 9, 2020, presenters discussed the operational aspects of transitioning agency and frontline staff to remote work such as use of technology, data security, staff expectations and support, and communication. The webinar focused on sharing strategies for how TANF agencies can adapt to support their workforces, and in turn continue to address the growing needs of families across the country. Presenters included: Gerrie Cotter, Ohio Department of Job and Family Services; Susan Pugh, Bureau of Vocational Rehabilitation, Opportunities for Ohioans with Disabilities; Maria Wortman-Meshberger, Nevada Department of Health and Human Services; and Beth A. Heinen and Joe Raymond, both of ICF.

OFA Webinar Recording: TANF and the Transition to a Remote Workforce

Record Description

As a result of the novel Coronavirus Disease 2019 (COVID-19) pandemic, the United States is amid a national emergency. In addition to the urgent public health crisis underway, families across the country are struggling to find work and access benefits as a result of business closures, stay in place orders, and social distancing measures. In addition, TANF agency business processes are upended as workers adjust their work schedules while working from a new location, caring for themselves or a sick relative, navigating the absence of childcare, or simply adapting to what is a stark contrast from previous expectations for everyday working and living. As more states adopt policies to combat COVID-19, TANF agencies and other human services providers are required to reimagine and adapt previous expectations, behaviors, and communication styles for a digital and dispersed environment.

In this facilitated webinar hosted by the Office of Family Assistance on April 9, 2020 from 12:00 p.m. to 1:15 p.m. ET, presenters discussed the operational aspects of transitioning agency and frontline staff to remote work such as use of technology, data security, staff expectations and support, and communication. The webinar focused on sharing strategies for how TANF agencies can adapt to support their workforces, and in turn continue to address the growing needs of families across the country. Presenters included: Gerrie Cotter, Ohio Department of Job and Family Services; Susan Pugh, Bureau of Vocational Rehabilitation, Opportunities for Ohioans with Disabilities; Maria Wortman-Meshberger, Nevada Department of Health and Human Services; and Beth A. Heinen and Joe Raymond, both of ICF.

Record Type
Combined Date
2020-04-09T08:00:00
Source
Region
City/County
Publication Date
2020-04-09
Section/Feed Type
PeerTA Resources (OFA Initiatives)

OFA Webinar: TANF and the Transition to a Remote Workforce -Registration Update

Record Description
Thank you for your interest in attending today's webinar, TANF and the Transition to a Remote Workforce. We are currently attempting to increase capacity due to the overwhelming response. We are recording the webinar and will provide a link to all registrants as soon as possible.
Record Type
Combined Date
2020-04-08T20:00:00
Source
Region
City/County
Publication Date
2020-04-09
Section/Feed Type
PeerTA Resources (OFA Initiatives)

TANF-ACF-PI-2020-01, Questions and Answers About TANF and the COVID-19 Pandemic

Record Description
This TANF Program Instruction (PI) provides program guidance on TANF administration in response to the COVID-19 pandemic. This PI offers questions and answers about the use of TANF funds, work participation rates, flexibility in case management regarding TANF participant requirements, and overall TANF administration.
Record Type
Combined Date
2020-03-23T20:00:00
Source
Region
City/County
Publication Date
2020-03-24
Section/Feed Type
PeerTA Resources (OFA Initiatives)