Supervisors, would you like to help staff strengthen their skills and grow as coaches by observing them in action? This webinar walked the supervisor through the steps needed to prepare for, complete, and deliver post-observation feedback to their field staff. A Coaching Observation Tool was also provided. This presentation was held on July 11, 2019, as part of the Integrating Innovative Employment and Economic Stability Strategies (IIEESS) Coaching for Success series.

Would you like to learn how to manage stress while feeling more in control and energized throughout the day? “Co-Regulation and Self-Care" defined self-care, described stress responses, and shared self-care strategies. A user-friendly tool to support coaching clients or staff in managing stress was also provided. This webinar was presented on June 13, 2019, as part of the Integrating Innovative Employment and Economic Stability Strategies (IIEESS) Coaching for Success series.

“Communication to Enhance Coaching Relationships” highlighted the importance of communication in the coaching relationship. The presentation reviewed key elements of interpersonal communication used to build trust and connection with clients. A handy tip sheet was also provided. This webinar was presented on May 9, 2019, as part of the Integrating Innovative Employment and Economic Stability Strategies (IIEESS) Coaching for Success series.

“Coaching Relationships, Changing Mindsets” defined the coaching stance and how thoughts, feelings, and actions affect the coaching relationship; examples of cases from the field were shared; and tactics to apply relationship-building strategies were discussed. A handy tip sheet was also provided. This webinar was presented on April 11, 2019, as part of the Integrating Innovative Employment and Economic Stability Strategies (IIEESS) Coaching for Success series.

“Goal Setting – Forming a Game Plan” encouraged attendees to reflect on goal setting in their own lives and examined best practices for supporting their customers in goal setting and goal achievement. A user-friendly tip sheet and worksheet was also provided. This webinar was presented on February 14, 2019, as part of the Integrating Innovative Employment and Economic Stability Strategies (IIEESS) Coaching for Success series.

“Coaching Supervision – It Begins with YOU! Session One” is the first of a two-part series designed to help supervisors hone their supervision skills. In this webinar, attendees were encouraged to explore their leadership style and share coaching supervision experiences with colleagues. A useful handout was also provided. This webinar was presented on November 29, 2018, as part of the Integrating Innovative Employment and Economic Stability Strategies (IIEESS) Coaching for Success series.

When was the last time you stepped back to view your office from the client’s perspective? In this webinar, participants will learn how simple changes grounded in behavioral economics to office set-up, flow, and interactions with clients can enhance client success. A user-friendly tip sheet is also provided. This webinar was presented on September 6, 2018, as part of the IIEESS Coaching for Success series.

“Integrating Coaching Strategies Beyond the TANF Program” will be of interest to program administrators and staff thinking about expanding coaching beyond TANF, whether or not their TANF coaching program is up and running. Select IIEESS Learning Community members share ideas and approaches on how to engage state partners in the “coaching revolution.” This webinar was presented on August 2, 2018, as part of the IIEESS Coaching for Success series.

This webinar shares strategies, tools, and assessments used to integrate the Targeted Mobility Coaching (TMC) program into the District of Columbia Department of Human Services TANF program. The presentation also covers a discussion on gaining staff buy-in, the impact they have experienced through coaching, and preliminary data relative to improved outcomes. This webinar was presented on July 12, 2018, as part of the IIEESS Coaching for Success series.

Over 36 million adults in the United States cannot read, write, or do basic math above a third grade level. Further, 43 percent of adults with the lowest literacy levels live in poverty, and 70 percent of adult welfare recipients have low literacy rates. The Office of Family Assistance hosted a webinar on December 12, 2019 from 1:00-2:30 p.m. ET exploring how programs are addressing these challenges and providing an overview of the current state of adult literacy and education in the United States. The webinar featured successful program strategies for improving literacy levels and preparing adults for sustainable employment. 

Speakers included:

Cheryl Keenan, Director, Division of Adult Education and Literacy, Office of Career, Technical, and Adult Education (OCTAE), U.S. Department of Education

Daphne Greenberg, Distinguished University Professor and Principal Investigator, Center of the Study of Adult Literacy, College of Education & Human Development, Georgia State University

William Durden, Policy Associate, Basic Education for Adults, Washington State Board for Community and Technical Colleges (SBCTC)

Stacey Wedlake, Research Coordinator and Analyst, Technology and Social Change Group, University of Washington Information School