This Office of Planning, Research, and Evaluation report assesses the impact and outcomes of the employment coaching model. Key questions in this evaluation include analysis about the intermediate outcomes related to pursuing goals and employment and economic security outcomes for low-income people and whether the impacts of the coaching interventions change over time or differ among the diverse groups of participants. The report also examines how employment coaching models were implemented and what contributes to how and whether employment coaching is implemented.

“Creating a Strong Foundation for Change” is a resource for programs working with low-income families when anticipating or implementing a new approach such as coaching. This guide will help you to systematically look at your foundational readiness for change, so the improvements you want to make will take root and grow.

During this final Coaching for Success webinar, states from the IIEESS Learning Community share highlights of their work and future goals with others on the team. The IIEESS team also shares strategies and resources for sustainability that may benefit the webinar attendees’ organizations in the attached handout.

Supervisors, would you like to help staff strengthen their skills and grow as coaches by observing them in action? This webinar walked the supervisor through the steps needed to prepare for, complete, and deliver post-observation feedback to their field staff. A Coaching Observation Tool was also provided. This presentation was held on July 11, 2019, as part of the Integrating Innovative Employment and Economic Stability Strategies (IIEESS) Coaching for Success series.

Would you like to learn how to manage stress while feeling more in control and energized throughout the day? “Co-Regulation and Self-Care" defined self-care, described stress responses, and shared self-care strategies. A user-friendly tool to support coaching clients or staff in managing stress was also provided. This webinar was presented on June 13, 2019, as part of the Integrating Innovative Employment and Economic Stability Strategies (IIEESS) Coaching for Success series.

“Communication to Enhance Coaching Relationships” highlighted the importance of communication in the coaching relationship. The presentation reviewed key elements of interpersonal communication used to build trust and connection with clients. A handy tip sheet was also provided. This webinar was presented on May 9, 2019, as part of the Integrating Innovative Employment and Economic Stability Strategies (IIEESS) Coaching for Success series.

“Coaching Relationships, Changing Mindsets” defined the coaching stance and how thoughts, feelings, and actions affect the coaching relationship; examples of cases from the field were shared; and tactics to apply relationship-building strategies were discussed. A handy tip sheet was also provided. This webinar was presented on April 11, 2019, as part of the Integrating Innovative Employment and Economic Stability Strategies (IIEESS) Coaching for Success series.

“Goal Setting – Forming a Game Plan” encouraged attendees to reflect on goal setting in their own lives and examined best practices for supporting their customers in goal setting and goal achievement. A user-friendly tip sheet and worksheet was also provided. This webinar was presented on February 14, 2019, as part of the Integrating Innovative Employment and Economic Stability Strategies (IIEESS) Coaching for Success series.