Ramsey County (Minnesota) Workforce Solutions Approach to Comprehensive, Strengths-based Service Delivery Model

Record Description
On August 17, 2017, the Office of Family Assistance (OFA) sponsored a technical assistance site exchange for Ramsey County (Minnesota) Workforce Solutions to meet with staff from the Maryland Department of Labor, Licensing, and Regulation’s (DLLR) Division of Workforce Development and Adult Learning, and Maryland Department of Human Services’ Office of Workforce Development to discuss service delivery methods. During the site exchange, Ramsey County shared materials that reflect their approach to adopting and implementing a comprehensive, strengths-based, service delivery model, including how they built staff capacity through training on coaching, motivational interviewing, and executive functioning skills. (When using these materials, Mathematica, Goodwill Easter Seals of Minnesota, and Ramsey County Workforce Solutions should be credited.)
Record Type
Combined Date
2017-08-16T20:00:00
Source
OFA Initiatives
SFS Category
SFS Sites
Region
City/County
Publication Date
2017-08-17
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Attachment Size
ES_BasedCoaching-508.pdf 2 MB
LLIBriefLuetsv7-508C.pdf 2.23 MB
RamseyESOGuide-508.pdf 1.2 MB
RamseyESOMatlsPckt-508.pdf 1.41 MB
RamseyLLIResourcesGuide508C.pdf 9.09 MB

Systems to Family Stability State Profiles

Record Description
The Office of Family Assistance’s (OFA) Systems to Family Stability National Policy Academy (Policy Academy) was an 18-month intensive technical assistance (TA) initiative in 2015–2016 for seven states and one county interested in modernizing and improving Temporary Assistance for Needy Families (TANF) practice. During the initiative, sites received dedicated coaches, onsite strategic planning, access to expert consultants, and tailored written resources. Additionally, they participated in several in-person convenings, peer exchanges, and virtual training. These state profiles detail the journey and lessons learned of the 8 teams that participated in the Policy Academy.
Parent Record
Systems to Family Stability National Policy Academy 2015-2017
Record Type
Posting Date
Combined Date
2017-09-18T20:00:00
Source
OFA Initiatives
SFS Sites
Region
City/County
Publication Date
2017-09-19
Section/Feed Type
Latest Information from Network (Home)
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Attachment Size
Colorado 702.51 KB
Connecticut 787.06 KB
Maryland 670.75 KB
Ramsey County, Minnesota 856.54 KB
North Carolina 774.71 KB
Utah 682.35 KB
Washington 894.15 KB
West Virginia 676.46 KB
Question / Response(s)

Question from Tuolumne Me-Wuk Tribal TANF Program

Question Text

A representative from the Tuolumne Me-Wuk Tribal TANF program is interested in trainings or ideas for training new Tribal TANF Case Managers on how to use the information from intake assessments in building a Family Self-Sufficiency Plan.

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Date
May 2017
Source
OFA Peer TA
Agency/Organization
Tuolumne Me-Wuk Tribal TANF
State
California
Topics/Subtopics
Employment
Assessment
TANF Program Administration
Case Management
TANF Regulatory Codes
Question / Response(s)

Question from Alabama Department of Human Resources

Question Text

A representative from the Alabama Department of Human Resources would like to know if any peers have resources or materials on motivational interviewing skills.

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Date
January 2017
Source
OFA Peer TA
Agency/Organization
Alabama Department of Human Resources
State
Alabama
Topics/Subtopics
TANF Program Administration
Case Management
TANF Regulatory Codes

Evaluation of Coaching for TANF and Other Low-Income Populations

Record Description
A new study, launched by the Office of Planning, Research and Evaluation and conducted by Mathematica Policy Research and Abt Associates, will document the design and implementation of coaching interventions and examine their effectiveness of helping low-income individuals work toward economic stability.
Record Type
Posting Date
Combined Date
2016-11-30T19:00:00
Source
OFA Initiatives
SFS Category
Region
City/County
URL
https://www.acf.hhs.gov/opre/research/project/evaluation-of-coaching-focused-in…
Publication Date
2016-12-01
Question / Response(s)

Question from Vermont Department for Children and Families

Question Text

A representative from the Vermont Department for Children and Families, Economic Services, coordinates trainings for TANF case managers and staff who process TANF eligibility. The representative is interested in collaborating and communicating with peers in other states to share training ideas and professional development strategies. Please respond to this post or email Kristen.haydenwest@vermont.gov directly.

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Date
December 2016
Source
OFA Peer TA
Agency/Organization
State of Vermont, DCF Economic Services
State
Vermont
Topics/Subtopics
TANF Program Administration
Case Management
Collaborations and Partnerships
TANF Regulatory Codes

Empowering Adults to Thrive at Work: Personal Success Skills for 21st Century Jobs: A Report on Promising Research and Practice

Record Description
In addition to academic, technical, and professional skills, today’s workers also need a set of personal success skills. Personal success skills are skills that allow adults to deal with challenges, relationships, and transitions involved in the workplace. This report from SRI Education and the Joyce Foundation highlights the need for unemployed and underemployed adults to hone these skills in order to build a sustainable career.
Record Type
Posting Date
Combined Date
2016-02-29T19:00:00
Source
OFA Initiatives
SFS Category
Region
City/County
URL
https://www.sri.com/sites/default/files/publications/joyceempoweringadultstothr…
Publication Date
2016-03-01

Supervisor Coaching Training Resources

Record Description

In 2016, Utah Department of Workforce Services launched the “Family Employment Program (FEP) Refocus Academy” to train FEP case workers on Utah’s new family-focused case management model. The trainings were reinforced with coaching from FEP supervisors. These resources are from the coaching training that the supervisors received.

  • Course 1: definition of coaching; elements of effective coaching; reasons behind coaching.
  • Course 2: effective communications; how supervisors can develop effective working relationships with and motivate their teams; how to conduct effective coaching sessions.
  • Course 3: practice coaching principles.
Record Type
Posting Date
Combined Date
2016-01-31T19:00:00
Source
OFA Initiatives
SFS Category
SFS Sites
Region
City/County
Publication Date
2016-02-01
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Attachment Size
Coaching Course 1 Handouts 1.75 MB
Coaching Course 2 Handouts 1.06 MB
Coaching Course 3 Handouts 1.16 MB
Course 1 Presentation 2 MB
Course 2 Presentation 1.09 MB
Course 3 Presentation 1.43 MB

Improving the efficiency of delivering work supports for low-income families: Findings from the Work Support Strategies evaluation

Record Description

This video from the 2016 Research and Evaluation Conference on Self-Sufficiency (RECS) describes the Work Support Strategies (WSS) initiative and reviews outcomes and implementation experiences from the multistate evaluation. WSS is designed to streamline the delivery of work supports to eligible families.

Record Type
Posting Date
Combined Date
2016-06-02T20:00:00
Source
Region
City/County
URL
http://www.recsconference.net/2016videos.htm
Publication Date
2016-06-03

Utah Family Employment Program Agreement of Mutual Responsibility

Record Description
The Utah Family Employment Program Agreement of Mutual Responsibility establishes terms of partnership between the TANF customer and Department of Workforce Services (DWS) employment counselor to ensure that the customer understands what is required to participate in the Family Employment Program. It is presented here in both English and Spanish.
Record Type
Posting Date
Combined Date
2016-08-31T20:00:00
Source
OFA Initiatives
SFS Category
SFS Sites
Region
City/County
Publication Date
2016-09-01
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Attachment Size
Family Employment Program Agreement of Mutual Responsibility 87.6 KB