Compassion can be defined as “feeling for” others who are in pain with warmth, empathetic concern, and the capacity to understand their perspective and intentions. Compassion is necessary for staff in human service settings to effectively engage clients, understand the context surrounding their journey and personal goals, and accurately identify a path forward and appropriate support services. But if we consider compassion as a finite resource, what happens if it runs out?

This brief, which was prepared in conjunction with PeerTA Podcast Episode 2: Combatting Compassion Fatigue, focuses on emerging issues related to compassion fatigue within the context of managing teams. The brief addresses the following questions: What is compassion fatigue and how may it affect the teams I manage? What are the factors that lead to compassion fatigue? How might I recognize compassion fatigue within my teams? As a manager, what steps can I take to help mitigate the effects of compassion fatigue? What can I learn from other TANF programs that implemented strategies to address issues associated with compassion fatigue?

This webinar presented a conversation between the National Community Action Partnership and U.S. Digital Response (USDR) about incorporating user-centered design elements into workflows and services to reach and serve communities more effectively. The hosts discussed the USDR’s partnership with the Empire Justice Center and how user-centered practices enabled delivery of financial services to low-income families throughout the pandemic. Overall, they offered a clearer vision for how to design work with a distinct focus on the end user, along with tangible tips, takeaways, and recommendations to humanize processes therein.

This blogpost profiles how Covenant House in New York City, the largest service provider for homeless youth, has used motivational interviewing techniques since 2018. These techniques have been shown to be particularly effective in helping this population deal with depression, anxiety, or other mental health issues. It also explains how the Annie E. Casey Foundation supported Covenant House partnering with mental health technology startup, Lyssn, to tailor their motivational interviewing artificial intelligence to a more diverse youth population. The software, which complies with federal health privacy law, records motivational interviewing sessions and uses an algorithm to evaluate the interviewer’s performance. Additionally, a chatbot app, ClientBot, was created to simulate interviewing scenarios that help Covenant House staff practice motivational interviewing techniques.

This report overviews the design and implementation of the New Start Career Network, a statewide program that assists older, long-term unemployed New Jerseyans. The report examines the rationale behind the program and its design, notes the collaborators involved, and discusses the program’s services, including a website, webinars, online tools, and career coaching. It also reviews approaches to engaging employers as well as recruiting members and coaches. In addition, lessons learned, recommendations, and key elements for serving long-term, unemployed job seekers are identified.

Supervision and coaching are vital opportunities to build workers’ skills. This virtual Coaching Tool gives supervisors key questions, guidance, and ideas about how to help workers assess and support Protective and Promotive Factors with youth. It reinforces and puts into action the Youth Thrive Framework and training content. The tool can be used in individual and/or group supervision, in conjunction with other supervisory models or approaches, or as part of training and professional development. Further, public agencies, non-profit and community-based organizations, and any place that provides youth services will find it useful.

Compassion can be defined as “feeling for” others who are in pain with warmth, empathetic concern, and the capacity to understand their perspective and intentions. Compassion is necessary for staff in human service settings to effectively engage clients, understand the context surrounding their journey and personal goals, and accurately identify a path forward and appropriate support services. But if we consider compassion as a finite resource, what happens if it runs out?

This podcast explored a condition called compassion fatigue. Panelists included: Anna Tekippe, a clinician at the Center for Work Education and Employment in Denver; Santa Molina-Marshall, a holistic psychotherapist located in Washington, DC with expertise in compassion fatigue; and Gerrie Cotter, a project manager for the Ohio Department of Job and Family Services. The panelists shared their experiences and knowledge about compassion fatigue, as well as effective strategies for combatting compassion fatigue within TANF programs and in other human services settings.

Compassion can be defined as “feeling for” others who are in pain with warmth, empathetic concern, and the capacity to understand their perspective and intentions. Compassion is necessary for staff in human service settings to effectively engage clients, understand the context surrounding their journey and personal goals, and accurately identify a path forward and appropriate support services. But if we consider compassion as a finite resource, what happens if it runs out?

This brief, which was prepared in conjunction with PeerTA Podcast Episode 2: Combatting Compassion Fatigue, focuses on emerging issues from the perspective of a program staff member. The brief examines the following questions: What is compassion fatigue and why should I care about it? What are the factors that may lead to compassion fatigue and how might I recognize it? What steps can I take to help combat compassion fatigue and alleviate its effects? What can I learn from colleagues at other TANF programs about compassion fatigue?

The Office of the Assistant Secretary for Planning and Evaluation (ASPE) convened an interagency workgroup of key HHS experts in overdose prevention and substance use disorders to develop a new strategy to address the evolving nature of the broadened overdose crisis. The Overdose Prevention Strategy includes four priority areas: 

1) Primary prevention, 2)  Harm reduction, 3) Evidence-based treatment, 4) Recovery support

This issue brief discusses the Strategy in greater detail, including the objectives under each priority area, associated activities, and guiding principles. 

For additional resources, see the PeerTA Resource Library for reports, research-to-practice briefs, toolkits, fact/tip sheets, and stakeholder resources as well as webinars that address the overdose crisis, substance use, and related supportive services.

The pressures that mothers of young children have faced over the course of the COVID-19 pandemic have been well documented. While inequities persist in many aspects of women’s lives, some of the stickier problems for women stem from the difficult choices they face in reconciling competing demands on their time. This report reviews trends in women’s labor force participation and document how mothers of children under age 13 have changed how they spend their time. In this set of economic facts, we detail some of the ways in which work, time, and caregiving have changed for mothers with young children from before the onset of the COVID-19 pandemic through 2020 until early 2021. This report relies on Federal data and the Survey of Mothers with Young Children.

Women experiencing poverty are more likely to face intimate partner violence (IPV), poor health, and stigma, and IPV survivors are overrepresented among those participating in TANF. This research article explores the impact of TANF on women’s wellbeing through in-depth, semi-structured interviews during the COVID-19 pandemic with 13 women who had TANF experience in three U.S. states. The article concludes with findings to demonstrate how increasing TANF cash benefits and other cash transfers for those experiencing poverty, adopting solely state funded TANF programs, increasing funding for TANF administration, addressing TANF stigma and racialized narratives, and allowing optional child support participation or a larger “pass-through” of child support are important steps toward making TANF more protective against IPV.