AI Innovations and Lived Experience in Human Services

Artificial intelligence (AI) is creating new opportunities for human services, but integrating lived experience into AI design is essential for ensuring these systems are designed with and for the communities they serve. Wonderschool will host a webinar on July 20, 2026 at 1:00 p.m. ET to explore how public welfare programs like Temporary Assistance for Needy Families (TANF) can responsibly incorporate AI while keeping the experiences and needs of families at the center of decision-making. For TANF practitioners, this webinar will offer valuable insights into using AI to improve customer service, streamline administrative tasks, and design more responsive programs without losing the human connection on which families rely.