Program Integrity Office Hours May 2026: Cross-Agency Data Partnerships – Building the Infrastructure to Share Data, Facilitate Knowledge Exchange, and Improve Service Delivery

Record Description

Temporary Assistance for Needy Families (TANF) non-assistance funds flow through workforce boards, employment program providers, and community partners—but data about service delivery often lives in separate systems. The Government Accountability Office (GAO) has identified this as a core program integrity challenge: without cross-agency data infrastructure, TANF agencies struggle to assess provider performance, identify service gaps, and connect spending to participant outcomes.

As a result, the Office of Family Assistance’s State and Tribal Technical Assistance and Resources (STAR) team developed the TANF Program Integrity Office Hours as a series of topical peer learning sessions where TANF agencies can share what's working, explore real challenges, and walk away with practical strategies they can use to address the challenge identified by GAO.

This recording includes key takeaways from the May session, highlights from peer discussions, and an overview of how to use and navigate the companion resource, which can help TANF programs identify where to begin when building or strengthening cross-agency data partnerships to support program integrity efforts.

Record Type
Combined Date
2026-05-07T14:00:00
Source
OFA Initiatives
Region
City/County
Publication Date
2026-05-07
Upload Files

4 Steps to Building a Modern Digital Forms Environment

Record Description

GovLoop developed this webinar and companion product to examine how agencies can simplify and modernize forms and document processes to improve the customer experience. For Temporary Assistance for Needy Families (TANF) programs, complicated paperwork and outdated systems can create barriers for both families and staff. Both resources outline practical ways agencies can reduce administrative burden, improve accessibility, and make it easier for clients to complete applications and submit information. TANF practitioners and program leaders can use these ideas to support more efficient service delivery, reduce delays, and create processes that are easier for families to navigate.

Record Type
Combined Date
2026-04-23T00:00:00
Source
OFA Initiatives
Region
City/County
Publication Date
2026-04-23

Working Smarter, Not Separately: Integrated Systems in Action

Record Description

WorkforceGPS will host a free webinar on May 28, 2026 at 3:00 p.m. ET focused on how agencies can improve coordination through integrated systems and cross-program collaboration. For Temporary Assistance for Needy Families (TANF) practitioners, this is especially relevant because families often interact with multiple systems at the same time, including workforce, childcare, child welfare, education, and housing programs. When these systems are not aligned, families may encounter duplicated paperwork, service gaps, or confusion about where to access support.

The webinar will explore how integrated approaches can better align workforce, education, and human services, including TANF programs, by moving from strategy into implementation. It will highlight how data sharing can improve coordination, strengthen efficiency, and support better outcomes, as well as how labor market analysis can inform joint planning and decision-making across systems. Drawing on state examples, the session will share implementation approaches, lessons learned, and real-world impacts, along with practical considerations for putting integration into practice and emerging priorities for strengthening coordinated service delivery.

Record Type
Combined Date
2026-05-28T15:00:00
Source
OFA Initiatives
Region
City/County
Publication Date
2026-05-28

Recruiting Clients: Practical Lessons from the BEES Project

Record Description

Engaging families in programs and services is often one of the biggest challenges Temporary Assistance for Needy Families (TANF) agencies face. This MDRC resource shares practical lessons from the Building Evidence on Employment Strategies (BEES) Project on how organizations successfully recruited and connected with participants. For TANF practitioners, the strategies are especially relevant for improving outreach, increasing participation, and building trust with families who may be hesitant to engage with services.

The resource focuses on real-world approaches that help programs communicate more clearly, reduce barriers to participation, and better meet families where they are. TANF agencies can use these lessons to strengthen enrollment efforts, improve client retention, and rethink how they connect families to employment, education, and supportive services. The practical examples make this a useful tool for frontline staff, supervisors, and program planners alike.

Record Type
Combined Date
2026-05-01T00:00:00
Source
Region
City/County
Publication Date
2026-05-01

FRA Secondary School Attainment Measure Roadmap & Checklist: Step-by-Step Implementation Guide for TANF Administrators and Data Partners

Record Description

As part of the Fiscal Responsibility Act of 2023, all states are required to submit the Secondary School Diploma or its Recognized Equivalent Attainment Rate report annually, with the first report due on November 14, 2027. This outcome measure is intended to help federal and state policymakers to better understand the effectiveness of Temporary Assistance for Needy Families programs in promoting successful education credential attainment. States have some flexibility in determining the data sources used to create this report. For states planning to collect administrative records, this document is both a roadmap and a checklist that assists you with creating the report and includes additional resources. We suggest that you work through the steps in this document with your team.

Record Type
Combined Date
2026-05-18T00:00:00
Source
OFA Initiatives
Region
City/County
Publication Date
2026-05-18

ACF Notifies 39 Governors That States Are Diverting Foster Youths’ Earned Social Security Survivor Benefits

Record Description

In December 2025, the Administration for Children and Families (ACF) sent letters to 39 governors, calling for immediate action to protect vulnerable foster youth in their states. The letters highlighted the pressing issue of state child welfare agencies diverting foster youths’ earned Social Security survivor benefits. These agencies were intercepting federal benefits, such as Social Security survivor benefits earned through a deceased parent’s lifetime contributions, that were intended for a child in foster care. The agencies then used these funds to reimburse their own costs.

ACF has notified the governors who allowed this practice and is working with states to end it. The goal is to ensure these earned benefits are no longer taken from foster youth and are instead preserved to support them as they transition out of state care.

Record Type
Combined Date
2025-12-11T00:00:00
Source
OFA Initiatives
Region
City/County
Publication Date
2025-12-11

Understanding the Strengths and Limitations of the National Directory of New Hires Data (April 2026)

Record Description

The Office of Family Assistance’s TANF Outcomes Technical Assistance and Logistics (TOTAL) team delivers training and technical assistance to state TANF programs and partners responding to the Fiscal Responsibility Act of 2023 (FRA). The team hosted their April office hours on April 29th, 2026 to review the National Directory of New Hires (NDNH), which is a database of individual-level employment and earnings information maintained by the Office of Child Support Enforcement. This session included an introduction to the NDNH and provided an overview of the Administration of Children and Families’ (ACF) Updates on Work Outcomes Calculations. The updates include how ACF calculates the three FRA work outcome measures, how NDNH limitations show up in the data, how to interpret provisional results, and what Temporary Assistance for Needy Families (TANF) programs’ reports look like.

Record Type
Combined Date
2026-04-29T00:00:00
Source
OFA Initiatives
Region
City/County
Publication Date
2026-04-29

Strengthening Integrity in Child Care Subsidy Programs: Addressing Fraud Risk Through Design, Not Disruption

Record Description

Childcare support is a key piece of how Temporary Assistance for Needy Families (TANF) programs help parents work, attend training, and stay on track toward stability. But increased attention on fraud and improper payments can create pressure to tighten rules in ways that may unintentionally limit access. The American Public Human Services Association will host a webinar on June 4, 2026 at 1:30 p.m. ET that will focus on how better system design can prevent issues before they happen, rather than reacting after the fact.

The webinar will walk through where childcare subsidy breakdowns typically occur, such as in eligibility, attendance tracking, or payment processes, and shows how aligning these pieces can reduce errors without adding extra steps for staff or families. For TANF practitioners, this helps address a common challenge: maintaining program integrity while keeping services accessible and manageable. It points to practical ways to build safeguards directly into everyday workflows.

By understanding that many issues stem from system gaps rather than individual behavior, TANF staff can use this resource to strengthen oversight in a way that supports both accountability and access—helping ensure families continue receiving the childcare support they need to stay employed.

Record Type
Combined Date
2026-06-04T13:30:00
Source
OFA Initiatives
Region
City/County
Publication Date
2026-06-04

Rising to the Challenge: How State and Local Governments Use Technology and AI

Record Description

Technology is increasingly shaping how human services are delivered, and this resource highlights how states and localities are using tools like AI to improve outcomes. For TANF practitioners, the value lies in seeing what’s possible—especially when it comes to reducing administrative burden and improving how clients access services. It helps bridge the gap between innovation and day-to-day practice, offering examples that can inform program improvements and spark new approaches to service delivery.

Record Type
Combined Date
2026-04-01T00:00:00
Source
OFA Initiatives
Region
City/County
Publication Date
2026-04-01

Benefit Redeterminations Aren’t Going Away: How Consent-Based Automation Helps States Manage the New Normal

Record Description

Frequent eligibility checks can create administrative strain for both Temporary Assistance for Needy Families (TANF) staff and the families they serve. This American Public Human Services Association resource addresses that challenge directly by exploring how automation—when designed with client consent—can simplify the verification process through tools such as Argyle. Automation is an effective way to reduce workload while also minimizing disruptions for families who rely on benefits. TANF programs can use these ideas to rethink how redetermination is handled, making processes more efficient without losing sight of client trust and accessibility.

Record Type
Combined Date
2026-04-28T00:00:00
Source
OFA Initiatives
Region
City/County
Publication Date
2026-04-28