This case statement describes the American Job Centers in Central Arkansas (called Arkansas Workforce Centers). Strategies to coordinate cash assistance and employment services for TANF recipients and job seekers include in-house referrals between TANF and WIOA, the development of a new integrated data system (ARWINS) to track participant outcomes, and information sharing among program staff. Through strong relationships with local workforce development boards and business partners, the Workforce Centers also offer work-based learning and subsidized employment opportunities to job seekers.

Sections of the brief discuss joint service delivery, resource sharing, shared learning, and managing collaborative activities. Readers may also access links to the state TANF plan and funding information for more context and resources. This brief is part of the TANF Works! TANF/WIOA Collaboration Series, through which the Office of Family Assistance’s Integrating Innovative Employment and Economic Stability Strategies (IIEESS) initiative seeks to highlight innovative coordination strategies of TANF and WIOA programs to serve low-income or vulnerable populations.

This set of case management functions is drawn from a chapter entitled, ”The principles of effective case management of mental health services” (pp. 24-51) by researchers Charles A. Rapp and Richard J. Goscha. It is included in a larger volume published in 2004 by the Center for Psychiatric Rehabilitation entitled, Recovery from Severe Mental Health Illnesses: Research Evidence and Implications for Practice, edited by Larry Davidson, Courtenay Harding, and LeRoy J. Spaniol.

American Job Centers in Southern and Northern Nevada are integrating TANF and WIOA services to connect more work-eligible participants to education, training, and employment opportunities. To streamline and expand service delivery, the American Job Centers have implemented a common referral process and co-located TANF and WIOA staff. Nevada is also designing an integrated data system to improve cross-program tracking and service coordination.

Sections of the brief focus on joint service delivery, resource sharing, and shared learning. Readers may also access links to the state TANF plan and funding information for more context and resources. This brief is part of the TANF Works! TANF/WIOA Collaboration Series, through which the Office of Family Assistance’s Integrating Innovative Employment and Economic Stability Strategies (IIEESS) initiative seeks to highlight innovative coordination strategies of TANF and WIOA programs to serve low-income or vulnerable populations.

TANF and WIOA programs in Tulare County, California are working together to coordinate employment services for CalWORKs (TANF) and work-eligible clients. Strategies include co-enrollment in programs—including WIOA career services, TANF supportive services, and a subsidized employment program—as well as shared spaces, cross-program workgroups, and a common database to exchange performance outcomes. This site also has a special focus on serving migrants and seasonal workers in rural areas.

Sections of the brief discuss joint service delivery, resource sharing, shared learning, and managing collaborative activities. Readers may also access links to the state TANF plan and funding information for more context and resources. This brief is part of the TANF Works! TANF/WIOA Collaboration Series, through which the Office of Family Assistance’s Integrating Innovative Employment and Economic Stability Strategies (IIEESS) initiative seeks to highlight innovative coordination strategies of TANF and WIOA programs to serve low-income or vulnerable populations.

Maryland’s Lower Eastern Shore job center and its partners have streamlined TANF and WIOA assessment and referral processes, as well as sharing staff, spaces, and resources across programs, to improve service delivery to TANF customers. Job center partners aim to match job seekers with employers through opportunities such as a “reverse job fair,” a job search database, and a regional job developer to specifically work with customers. Maryland also focuses on serving rural populations, with transportation subsidies and a mobile job center that delivers select WIOA services to TANF clients in rural areas.

This brief is organized into sections on joint service delivery, resource sharing, shared learning, and managing collaborative activities. Readers may also access links to the state TANF plan and funding information for more context and resources. This brief is part of the TANF Works! TANF/WIOA Collaboration Series, through which the Office of Family Assistance’s Integrating Innovative Employment and Economic Stability Strategies (IIEESS) initiative seeks to highlight innovative coordination strategies of TANF and WIOA programs to serve low-income or vulnerable populations.

This case statement highlights the collaboration between American Job Centers (called WorkSource) and TANF agencies in Spokane, Washington. WorkSource and partners have restructured staffing, resource allocation, and approaches to workforce development services with a customer-centered design. Leaders are also investing in organizational change through staff training, cross-program communication, and building support among staff at all levels.

This brief is part of the TANF Works! TANF/WIOA Collaboration Series, through which the Office of Family Assistance’s Integrating Innovative Employment and Economic Stability Strategies (IIEESS) initiative seeks to highlight innovative coordination strategies of TANF and WIOA programs to serve low-income or vulnerable populations. Sections of the brief describe joint service delivery, resource sharing, shared learning, and the management of collaborative activities. Readers, especially TANF programs looking to scale or replicate the practices, may also access links to the state TANF plan and funding information for more context and resources.

This Office of Planning, Research and Evaluation report provides a qualitative review of the Mobile Coaching model used in La Plata County, Colorado to address transportation barriers that TANF participants in rural communities face. Under the Mobile Coaching model, case managers drive TANF participants to service providers and deliver case management while participants are in transit. The report documents case managers’ and participants’ perspectives.

This policy evaluation from the Institute for Research on Poverty at the University of Wisconsin at Madison assesses the Child Support Noncustodial Parent Employment Demonstration project. The report covers 18 implementation sites, where half of the 10,161 demonstration project enrollees received enhanced child support services, employment assistance, parenting education delivered in a peer-supported format, and case management. The other half of enrollees were in a control group and did not receive extra services. Report findings suggest that future programs might invest in strong partnerships and communication systems as well as support customer-oriented approaches for enrollees. There are also recommendations on recruiting staff who can manage large caseloads and designing and delivering services to support sustained engagement among program participants.

Visitors to this webpage can select states and territories in a drop down list or click on states and territories on an interactive map to view state caseload trends provided by The Office of Child Support Enforcement (OCSE); the map links to IV-D Child Support Caseload Fact Sheets for each state of the United States and three territories. The source of the information on the fact sheets is the OCSE 157 Report.

The Systems to Family Stability (SFS) National Academy was an OFA initiative that consisted of eight teams (comprised of state TANF agencies, OFA representatives, and subject matter experts) that were organized to design and build collaborative systems within and across agencies to improve family economic security. In this second of three videos that were produced as a result of this initiative, leaders from the SFS National Policy Academy offer advice and ideas on supporting change.